Headset received quickly and in good condition, no damage does seems to have been subit during transport. Tested on Windows 10, the sound is good, the earphones work very well and the helmet is comfortable and lightweight. However, I n'ai not successfully operate the micro for now. Nothing n'indique it defective, the problem just maybe my computer. I Have tempted with taking simple but also with double without change. I have tested the ports located in front of my pc, and those on the back and the result remains the same: the sound arrives in headphones, but the micro doesn't seem be active. However I have well verified that the switch the microphone is ON position ON. The headset is designed to be used on Xbox one, so maybe the microphone will work, but on Windows 10 micro is currently useless.